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Why are there buggies in my chiles?

Don't be alarmed! The buggies you see there are native to Mexican chiles and are harmless.The buggies are Ancho chile eating moths and can be mostly found during the summer months. The heat found in Amazon warehouses tend to speed up their growth cycle, but once again these buggies are harmless. Since our products are 100% organic and contain no chemicals or pesticides, the buggies like the freshness just like us. Our chilies come straight from the farm and are handpicked and hand-checked, but on occasions, buggies do tend to go along with the product. We do take big pride in our products and serving our customers. Please contact us if you do have anymore questions or concerns! Our email is support@olerico.com and we also have our live chat that can be found on the bottom left corner of this page. 

Are your chiles organic?

Yes, our products are 100% organic and contain no chemicals or pesticides. Our chilies come straight from the farm and are handpicked and hand-checked. We take big pride in our products and providing the freshest chiles for our customers.

Where do your chiles come from?

Our chiles come straight from the farm in Mexico! These chiles are hand-picked and hand-checked both in the farm and before it leaves our facility. 

How do I store my chiles?

To keep your chiles fresh, it is best to store them in a cool place and away from light. Chiles that are more colored tend to fade if you leave them out in a well-lit environment. Make sure you leave them in the reusable bag that the chiles come in! To avoid buggies coming out, place them in the freezer. By doing this, it provides, low temperatures, absence of light and protects from buggies appearing. To re-hydrate chiles, we invite you to watch this helpful video here!

How do you package the chiles?

We package our chiles right here in our warehouse. Before packaging, every chile is hand-picked and hand-checked by our employees. We also package them in air tight bags to insure freshness. 

Are your chiles processed in a facility that also manufactures with wheat or gluten?

Our chiles come straight from the farm in Mexico! These chiles are hand-picked and hand-checked both in the farm and before it leaves our facility. 

How do I claim my E-Book?

Congratulations on your E-Book! You can claim your E-Book here

Do you offer wholesale pricing?

We do offer wholesale for anyone that is interested in ordering in large amounts. Click hereto see our wholesale program.